Heritage Ministries restructures office of development, marketing

In an effort to continue to improve and expand the outreach of its human service organization, Heritage Ministries is pleased to announce the restructuring of its Office of Development and Marketing.

Doug Justham will manage the department with an emphasis on fundraising and serve as Team Leader for Senior Housing. Mr. Justham joined Heritage Ministries in the Fall of 2011 and leads the team responsible for the operations of Heritage Village Retirement Campus in Gerry and The Woodlands, a Heritage Senior Living Community in West Ellicott.

Chris Anderson returns to Heritage Ministries as Marketing Manager after a year away to manage the marketing functions, including branding, advertising, promotions, web site, media relations, public relations, print/electronic communications, and special events. Anderson previously worked for Heritage Ministries from November 2007 to October 2011. Anderson will also focus on building an expanded social media and online presence for the organization.

“It is a great privilege for me to come to work on a daily basis knowing I get to serve our residents and work with a great group of people who truly believe the residents are family. I love being able to make a difference in people’s lives and Heritage gives me that opportunity,” Justham said.

“I am truly blessed to have the opportunity to come back ‘home’ to a wonderful organization. I look forward to working tirelessly to promote the quality care and services we provide to so many Chautauqua County residents on a daily basis,” Anderson said.

“I am thrilled to add such experienced, talented, and quality individuals to the Heritage Ministries family,” David Smeltzer, executive director, said. “As a team, I am confident that Doug and Chris will enable Heritage Ministries to effectively communicate our mission to those we serve and the community at large in order to increase the visibility and outreach of our human service ministries.”

Prior to joining Heritage Ministries in 2011, Justham had served Time Warner Cable for 27 years, most recently as area manager for Jamestown, Fredonia, Olean and Wellsville. Justham’s proudest achievement with Time Warner was starting Cable 8 News. He also worked several years with freelance television production crews on events as varied as the NFL’s Super Bowl, NASCAR and INDY Car Circuits, and traveled with the Mr. Rogers Neighborhood television program.

Justham and his wife, Susan, reside in West Ellicott, along with their three sons; Jamison, Benjamin and Noah. In his spare time, he enjoys amateur radio and community service. He serves on the board at St. Susan Center and is active with the American Red Cross, C.E.R.T., the Celoron Volunteer Fire Department, and as a Deacon with Lakewood Baptist Church.

Prior to joining Heritage Ministries in 2007, Anderson served as the Marketing Communications Manager and Webmaster for Acu-Rite in Jamestown. Most recently, Anderson worked for Miller Hall Financial of Jamestown and Blair Corporation of Warren. After receiving his associate’s degree from Jamestown Community College, he attended Slippery Rock University to earn his bachelor’s degree in 1996. In August 2011, Anderson completed his master of business administration degree from St. Bonaventure in Olean.

Anderson and his wife, Amy, reside in Lakewood, along with their two daughters and son; Emma, Gracie, and Gavin. In his spare time, he enjoys reading, golfing, skiing, and spending time with his family. He is also an avid photographer. He serves as a board member for Family Service of the Chautauqua Region and is a member of the Jamestown Rotary Club.


Heritage Ministries is a non-profit, human service organization serving the Chautauqua County region with over 750 employees. Independent and assisted living residences for seniors are located at Heritage Village Retirement Campus in Gerry, New York and The Woodlands, A Heritage Senior Living Community in West Ellicott, New York. Rehabilitation and skilled nursing services are provided at Heritage Village in Gerry, Heritage Park in Jamestown, and Heritage Green Rehab & Skilled Nursing in Greenhurst. For more information, please call 487-6800 or visit