BBB Scam Alert: Callers pose from Do Not Call Registry tricking consumers

BUFFALO The Better Business Bureau has received calls that scammers have been making phone calls posing as representatives of the National Do Not Call Registry. The calls claim to provide an opportunity to sign up for the registry or ask consumers to verify their info. Of course, the callers are really trying to solicit personal information, which opens individuals up to identity fraud.

How the scam works:

Someone calls you claiming to represent the National Do Not Call Registry, the FTC or Canada’s National Do Not Call List. The registry “official” asks for personal information, such as name, address and Social Security number. The scam has several variations. In one, the caller wants to verify that you are on the National Do Not Call Registry. In another, he/she claims to give you a chance to register your phone number.

“This situation is always a scam. Consumers need to follow their first instinct and just hang up,” said Warren Clark, Better Business Bureau President. “Representatives from this registry will not call you. They don’t require a name or Social Security number, so it’s a big red flag if you were asked for this information.” BBB urges consumers to understand that sharing their personal information with these callers or other unknown solicitors will put them at risk for identity theft.

How to Protect Yourself from Scam Calls:

Don’t share your personal information. If someone calls you claiming to represent the National Do Not Call Registry or even the FTC itself.

Do not call the scammers back.

Remember that your participation in the National Do Not Call

Registry does not expire. Do not listen to claims otherwise.

If you want to add your number to the Do Not Call Registry, go to or call 888-382-1222 from the phone you wish to register. If you want to verify your number, use this feature on the registry’s website

Canadians have their own National Do Not Call List. Register for that at

For More Information about the Do Not Call Registry on their website at To find out more about scams, check out BBBs new Scam Stopper site