Agreement adds County 911 Center to Cattaraugus County dispatching system

LITTLE VALLEY – The Cattaraugus County Sheriff’s Office and the New York State Police have for years operated under a “closest car” concept when it came to dispatching. When a 911 call rings into the Sheriff’s Dispatch Center, the nearest available unit, regardless of agency, is identified and sent to the call.

In January, a new agreement was signed which will now see the County 911 Center also answering calls for the State Police. The new agreement signed by both agencies will further enhance efficiency and maximize the resources of both agencies. This has been accomplished through the re-routing of State Police calls for service, previously received at their Amity barracks, directly to the Cattaraugus County 911 Center for dispatching.

State Police Captain Eugene Staniszewski said, “The new agreement will allow the State Police to utilize their personnel more efficiently and takes advantage of the upgraded technology that the County Dispatch Center has to offer.”

It eliminates the redundancy of having the troopers dispatched from two separate locations and builds on a strong relationship that both agencies have shared for many years.

Cattaraugus County has the ability to track a caller’s location as well as view the real-time location of the deputies and troopers on patrol throughout the county. All calls for service will now be communicated over the Sheriff’s Office radio frequency. Patrols will receive assignments from a sole source, the County 911 Center. The new agreement and enhanced collaboration will provide an added measure of officer and public safety.

“Streamlining police services are important to providing the fastest and safest response to people who need help. This agreement absolutely increases our ability to provide that service more effectively to our community,” said Cattaraugus County Sheriff Timothy Whitcomb.

Both the sheriff and captain agreed that turning the dispatch services over to the county was a logical next step and one that will better serve the county residents and benefit both law enforcement agencies.