DFT Communications welcomes new sales staff members

DFT Communications is pleased to announce the addition of Erica K. Maloney and Christopher J. Pukay to its growing business sales team. Both joined the company in late January, Maloney as a sales support specialist and Pukay as senior sales engineer. Both bring an extensive background and several years of experience in the business sales, telecommunications products and services, satellite TV, audio-visual product installation and services and overall customer service.

Ellen Ditonto, director of sales and business development for DFT Communications said, “We are excited to add these two professionals to our business sales team. Chris Pukay is known across the region and the country for his expertise in satellite TV installations in the hospitality market and for audio-visual design and installations. He has years of experience with engineering and estimating wiring projects and integrating multiple services for small and large commercial customers. Erica Maloney has sales and customer service support skills that will help DFT maximize the relationship with our valued business customers. She will serve as one of two Sales Support Specialists in the department who will be servicing our regional customers.”

As a highly accomplished sales and marketing professional, Maloney brings a diverse background in sales and marketing to DFT Communications. Encompassing event planning, promotions, media relations, merchandising, brand development, staff training and retail store management, Maloney has a strong background as an effective communicator. Previously a retail sales manager for Windstream Communications in Jamestown, Maloney oversaw the day-to-day retail operations in both New York and Ohio. She led sales and target quota attainment for the market area with other responsibilities including management of employees, training and developing strategies to meet and exceed department goals. She has also been in marketing, sales and box office management for the Jamestown Savings Bank Ice Arena, as well as a housing and mortgage counselor for Chautauqua Opportunities. She is currently a licensed New York State Real Estate Agent and is a lifelong resident of Chautauqua County, currently living in Bemus Point. She is married to Marcus Maloney and has one son, Greyson. Maloney enjoys all that the Chautauqua Lake region has to offer including boating, skiing and snowmobiling.

Pukay also joins DFT Communications as a successful career and technical professional. Formerly with Escape Wire Solutions LLC in Buffalo, he served as vice president of operations and national sales manager. Additionally, Pukay has been an independent sales representative with Rich Company in Rochester, was president and a partner with CIR Direct Digital Solutions, Inc. in Buffalo, president and owner of Communication Task Group, Inc. also in Buffalo and served in several technical capacities with Otari Corporation in Foster City, Calif. Pukay attended Springville Griffith Institute in Springville and the University of Miami. He and his wife Wende are the parents of two daughters, Kimberly and Lauren. He is also a professional musician and recording engineer and has several other interests including sailing, skiing, snowmobiling, hiking, camping and vintage sports cars.

“I am extremely happy and pleased to welcome both Erica and Chris to our already dynamic and professional sales team. Both of these individuals bring a strong background in sales, technology and customer service to our growing family of services. We hope many of Erica and Chris’s former customers and friends will contact them and continue to receive the same great customer service and quality work both they and DFT are known for,” stated Mark R. Maytum, president and COO of DFT Communica-tions.

DFT Communications is a 116-year-old company offering local, long distance and digital phone service; Internet; residential and business security systems; business telephone systems; satellite services; call center services; and electrical contracting services. Additionally, DFT offers communication and data networking, fiber and data wiring solutions, new computer sales, service and repair and IT management services through its Netsync Internet Services division, the Atomic Squad and the newly acquired COMPASS Consultants. With locations in Fredonia and Jamestown, DFT has a large customer base covering all of Chautauqua County and beyond.

“We are a company committed to our local communities and pledge to continue to be your local source for all of your residential and business communications as well as computer networking and repair needs,” stated Maytum. “With a growing sales team and a full menu of business solutions, we are poised now more than ever to deliver the kind of products and services our customers expect and deserve.”

DFT Communications is located at 40 Temple St. in Fredonia and 332 Fluvanna Ave. in Jamestown. Additionally, The Netsync Store is located at 38 Temple St. in Fredonia for all customer care and computer services. DFT is also pleased to announce it recently opened The Netsync Store at 279 East Fairmount Ave., in Lakewood. DFT invites everyone to stop in to one of their locations or visit them online at, a mobile friendly website, to learn more about all of the products and services available from DFT.