National Grid urges caution during ‘National Safe Digging Month’

As spring weather brings more outdoor work by individuals, contractors and excavators, National Grid offers an important safety message: Call before you dig!

Acknowledging the nationwide designation of April as “Dig Safely Month,” National Grid reminds customers that a simple phone call to Dig Safely New York, Inc., (by dialing 811) can prevent serious personal injury, property damage and service interruptions caused by accidentally digging into electric, gas, telephone, water, sewer or cable facilities.

New York state supports the goals of reminding excavators and contractors that state law requires them to call if they will be breaking, disturbing or removing earth near underground facilities. Last week Governor Cuomo issued a proclamation declaring April 2014 as “Safe Digging Month.”

In 2013 in upstate New York, there were 286 natural gas or electrical network incidents caused by damage to the system. These events can cause outages, natural gas leaks and other emergencies that can be prevented by taking a few precautions before digging.

“National Grid’s number one priority is to ensure the safety of our customers, employees, and the communities we serve” said Ken Daly, National Grid president of New York. “With spring finally here and more activities outdoors and construction projects on the way, National Grid encourages customers to “call before you dig”! By encouraging the public to call before digging and to dig safely, we hope to minimize damage to our gas system, protect our customers, and to continue to provide reliable and uninterrupted delivery of gas service.”

Dig Safely New York serves as a single point of contact to notify National Grid and other participating utilities of planned digging, drilling or blasting. The utilities will clearly mark their buried facilities prior to the start of excavation to ensure customer safety and to prevent damage. State law requires contacting Dig Safely New York at least two full working days, but no more than 10 working days, prior to excavation. The service is provided free of charge. Visit to view a short video on the importance of calling 8-1-1.

“Damage to vital utility services by excavation equipment results in hundreds of interruptions each year,” said Diane Benedetto, National Grid manager for New York Damage Prevention. “These incidents cause road closures and evacuations, and disrupt residents and businesses in our communities. Sometimes, the consequences are even more severe, including destroyed buildings, serious injuries or even fatalities. That’s why it is critically important to call before you dig.”

National Grid also offers these precautions about underground energy services:

Never permit anyone to dig near your underground energy sources.

Do not plant trees, bushes or shrubs near a transformer door or near a natural gas line.

Never allow children to play or dig anywhere near underground electric or natural gas lines.

In upstate New York, National Grid continues to partner with other organizations and utility companies, municipal governments and contractors to promote “The 811 Promise,” a written pledge that commits to safety procedures with Dig Safely New York, a regional effort to raise awareness for safety around digging projects.

About National Grid

National Grid is an electricity and gas company that connects consumers to energy sources through its networks. The company is at the heart of one of the greatest challenges facing our society – to create new, sustainable energy solutions for the future and developing an energy system that underpins economic prosperity in the 21st century. National Grid holds a vital position at the center of the energy system and it “joins everything up.”

In the northeast U.S., we connect more than seven million gas and electric customers to vital energy sources, essential for our modern lifestyles. In Great Britain, we run the gas and electricity systems that our society is built on, delivering gas and electricity across the country.

National Grid delivers electricity to approximately 3.3 million customers in Massachusetts, New York and Rhode Island. It is the largest distributor of natural gas in northeastern U.S., serving approximately 3.4 million customers in New York, Massachusetts and Rhode Island.

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