Chautauqua County Visitors Bureau to hold customer service training workshops

The Chautauqua County Visitors Bureau invites area businesses and organizations to participate in upcoming customer service excellence training workshops in preparation for the spring and summer tourist seasons.

The first workshop will be held on Thursday from 4 to 5:30 p.m. at the 1891 Fredonia Opera House, where CCVB and Cindy Aronson Training will present “Improving the Customer Experience.” This free, 90-minute session will help managers, owners and staff to discover, plan and act on successful strategies to deliver excellent customer service, wowing customers to keep them coming back.