Ombudsmen needed in Chautauqua County

Certified Ombudsmen are needed in Chautauqua County.

An ombudsman is a state certified volunteer who visits a nursing home or an adult home to be a confidant and spokesperson for the residents and their families. Ombudsman resolve complaints, monitor quality of life issues and help to preserve the dignity of residents in long-term care facilities.

The purpose of the program is to improve the quality of life of residents by: establishing a link between the resident and community to reduce the resident’s feeling of isolation; and confidentially receiving, investigating and resolving residents’ problems and complaints.

Caring and compassionate volunteers are needed to make weekly visits to nursing and adult homes. Training for new Volunteer Ombudsman will begin in September. Call now for further information regarding this program. Contact LTCOP Coordinator, Jennifer Ellman at 753-4781 or email at: ellmanj@co.chautauqua.ny.us. Type “Ombudsman” in the subject line.